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How to Close Cyber Skill Gap by Merging Automation and Human Expertise

Enterprise Technology Review | Monday, September 30, 2019

With the right technology and proper human expertise, businesses can address the cybersecurity skill gaps. The analysts will be armed with the resources they need, providing them the time to focus on high-value tasks.

FREMONT, CA: The cybersecurity has some shortage in its skills, and those have gained a lot of attention in these recent years. The skills of these internet securities have been educated, reskilled, and upskilled, in an attempt to close the gap, but the result has been minimal. 

The major contributor to the increasing skill gaps is the speed at which the threat activities are evolving. Every day, the number of threats that a security analyst has to deal with is increasing along with the number of successful cyber violation against businesses. The increasing numbers are making it impossible for any human analysts to deal with.

The Impact of the Growing Cyber Security and Staff Shortage

The security team suffers from mental fatigue as they have to spend most of their time monitoring the security for analyzing the online crimes along with the pressure of trying to prevent cyber attacks. The shortage of staffs in the industry of cybercrime has increased the workload on them that allows them only to concentrate on fighting the hackers instead of putting more efforts on the ways to prevent it.

However, it is time that the cybercrime industry realized that it is not possible for them to overcome the manual crisis and instead look for an alternative solution by collaborating with machines. 

It is Time to Make Use of the Machines

If the security teams want a chance to defend their companies proactively, the security team of the crime branch needs to find a right balance of human and machine so that there is a proper connection between analysts and automation. 

The analysts can save a huge amount of money by implementing automation into the company's network, endpoint, and intrusion monitoring workflow. Machines can do the everyday repetitive tasks like monitoring, hence decreasing the burdens of the security teams and simplifying the tech stack. Therefore, technology will increase not only the effectiveness, but also the efficiency of the security team. 

The Robotic Process Automation (RPA) automates the specific steps in a process, but the RDA leverages the probability theory, as it provides advanced machine learning and uses the judgment and reasoning of the human analyst to make actionable decisions. The RDA's capability to make expert decisions will help the human members of the security teams to actively hunt the hackers along with their own skills and time.

The RDA also simplifies the security tech stack, which improves the analyst job satisfaction by arming the SecOps team with the correct software that will make them work smarter and not harder.

The Secrets of Security Success

1. Use of Machine Automation

The machine automation technology has changed the game by removing the necessity to perform various manual tasks. A proper automation solution will increase the security capacity while reducing the operational costs.

2. Choose the Applications Rather than Platforms

It is better to stay away from any complex platforms that need extensive configuration. It is also better to avoid software that needs project plans, consultants, or lack in scalability.

3. Prioritize the Security Data Sources

Companies must focus on alerting technologies that will provide them with better indications of compromise rather than becoming overwhelmed by the avalanche of data types. The primary technologies are Endpoint Detection and Response, and Network Intrusion Detection.

4. Use Metrics to Show the Company's Success

Operational metrics will provide a company with optimum visibility into their security programs' performance, and a method to track improvements are coverage, time to detection, and time to resolution.

Nowadays, cyber analysts are suffering from exhaustion due to excessive workload, so tedious tasks must not be their responsibility. Every organization must have proper technology that will help the analysts to properly address every section of cybercrime.