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How Virtual Assistants Modernize Proptech Organizations

By Enterprise Technology Review | Monday, December 02, 2019

Virtual assistants are enabling workspaces to modernize and deliver customer satisfaction like never before.

FREMONT, CA: Proptech businesses are encountering swift growth and entering new business domains. While various advanced technological applications extend assistance to the burgeoning sector, it is the smart assistants which are demonstrating to be a huge plus. Navigating the modern workplaces, supervising an increasing amount of data, and organizing communications and operations are some pivotal areas where smart assistants are making their existence felt. The possibility of implementing smart assistants for more sophisticated tasks is pushing property technology companies into financing more. Currently, AI-backed assistants are carrying out uncomplicated but crucial tasks that result in increased productivity and mitigated dependence on employees.

Many property technology companies have sought the assistance of pioneering technology companies to create personalized assistant-bots for their workplaces, and their consumer-facing apps and websites. The business platform today is powerful and demands fast-paced operations. Proptech businesses that function on stern timelines are profiting by including the assistants into their workforce. The smart assistants, most of which are conversational, are included in a range of every-day tasks such as locating relevant data, assigning tasks, coordinating meetings, scheduling appointments, and optimizing the resources used by the back-office processes. Owing to their conversational characteristics and well-integrated interfaces, property technology employees give audio commands to get a broad range of tasks done efficiently.

Apart from improving employee experience, smart assistants incorporated into websites and apps help proptech businesses improve customer experience. Today’s consumers expect reliable services and simple ways of approaching service providers. AI-backed smart assistants are qualified to take a spectrum of queries from consumers and deliver information immediately. Whether there are questions regarding selling, buying, or renting properties, smart assistants can provide guidance easily. With the advancing contextual knowledge, the smart assistants are poised to achieve higher functionalities quickly.

The digital assistants are essential for the proptech organizations because of the efficiency, flexibility, and intelligence that they bring to aspects such as staff management, internal and external communications, and marketing and sales. Going forward, overall digital assistants are about to get multifaceted and help proptech deliver better services.

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