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Enterprise Technology Review | Friday, August 09, 2019
In the new world of voice-activated digital assistants, real estate as a vertical for voice technology is dramatically evolving.
FREMONT, CA: Realogy, the leading and most integrated provider of residential real estate services, rolls out Agent X, an advanced real estate-focused Alexa Skill. The new voice platform gives instant, voice-driven access to an excellent portfolio of productivity and coaching tools – from listings and client presentations to productivity and goals tracking, to a digest that includes a briefing of the agent's day ahead, top industry headlines and more.
Agent X allows access to an extensive amount of information, including personalized presentation of the listing activity and appointments, property details by address, create appointments, and get meeting details. Agent X, exclusively for Realogy affiliated agents, provides a flexible user interface via an Alexa device or through the Alexa app (available for iOS and Android).
A conversational agent promises to be one of the most significant technological developments of the modern age, but only a small number of real estate agents have any clue why it should matter to them. The technology is still growing and soon will become the standard for online searches globally. As voice technology adoption continues to accelerate, Realogy is setting themselves as an example of how to use voice as a powerful business tool. The company focus on arming affiliated agents with high technology to help them best serve consumers. Its approach to voice technology is creating an open environment that enables them to access tools where and how users want.
Realogy's goal is to enlighten real estate professionals and empower communities by delivering exceptional brands, support, and service through the quality and integrity of its people. The company's fully integrated business model includes brokerage, relocation, mortgage, and title and settlement services. It also offers independent sales agents access to leading technology, best-in-class marketing, and learning programs, and services to help them become more productive and grow businesses.